Since Digistore24 has expanded into the American market, all vendors now have the opportunity to sell their products there. However, please note that US fees are different from European costs.
This article provides a detailed list of costs in the USA.
Introduction
You don't have to take any risks when working with Digistore24. Opening an account with us is always free of charge for vendors and affiliates alike!
We only make money when you make money. This means that we deduct a small part of your income so that we can continue to provide the Digistore24 service.
In business terms, this deduction is known as a "margin".
Digistore24 margin in the USA
The standard Digistore24 margin in the USA is 7.9% + $1.
The standard Digistore24 margin is the same for all products, except for two special cases.
This means that for every purchase, 7.9% of the income plus one dollar is deducted from your account. In exchange, you get access to all the Digistore24 features and functions.
An example:
A customer buys a product from you via Digistore24 for $100 (including 8.89% VAT, e.g. in Washington). The affiliate should receive a 50% commission.
The individual parties are paid out in this order:
- Tax office (8.89% VAT): $8.16
- Digistore24 (7.9% + $1): $8.90
- Affiliate net payout: $37.32 + $4.15*
- Vendor net payout: $37.32 + $4.15*
The security deposit (10% of the purchase amount) will be paid out 60 days after the purchase. This is a normal, customary internal safety precaution.
Special cases of the Digistore24 margin
Chargeback rate of more than 1%
The standard Digistore24 margin will change if you have a chargeback rate of more than 1%.
In this case, Digistore24 will deduct 9.9% + $1.
Free plus shipping books
For free plus shipping books that cost less than $10, the Digistore24 margin is only 7.9% + $0.75.
So instead of $1, only $0.75 is deducted from your account.
Additional costs
The following conditions apply in addition to the Digistore24 margin (whether it's a special case or not):
- Refunds
- Chargebacks
- Chargeback prevention
- International transfers
- If payment occurs via one of these payment providers:
Refunds
If a customer returns your product, Digistore24 will charge you the following amounts:
Refund amount | Fee |
Up to $10 | $0.75 |
Over $10 | $1 |
Chargebacks
If the customer collects the paid amount via a chargeback, Digistore24 has to charge $50 in accordance with the B2B contract.
Chargeback prevention
"Chargeback prevention" is a service provided by our partners Ethoca and Verifi. When a customer contacts their bank to make a chargeback, we are notified and have 24-72 hours to refund the customer as a simple return. This way, you don't have to process a chargeback, your chargeback rate does not decrease and you do not have to pay the full $50 fee for a chargeback.
Nevertheless, this service provided by Ethoca and Verifi does cost something. Unfortunately, we have to charge $40 for this "chargeback prevention" service.
International transfers
If you have specified a foreign account as your payout account, we must transfer the payout amount to you via an international bank transfer. Each individual payout costs $40.
To find out how to reduce your fees, read our tips below.
IMPORTANT: These fees do not apply if your customers places an order from abroad: these are only fees for international payouts (i.e. when Digistore24 transfers your payout amount to your payout account). The customer is therefore not responsible for these costs.
Tips for lower fees
Payment providers
If you have specified a PayPal account or an account to which funds must be transferred via ACH as your payout account, we will charge additional fees for each individual payout. To find out how to reduce your fees, read our tips below.
IMPORTANT: These fees do not apply if your customers places an order from abroad: these are only fees for international payouts (i.e. when Digistore24 transfers your payout amount to your payout account). The customer is therefore not responsible for these costs.
PayPal
Transaction recipient | Fee |
PayPal accounts in the USA | $2.50 |
PayPal accounts abroad (outside the USA) | $20 |
ACH payments
Transaction recipient | Fee |
Bank account in the USA | $2.50 |
