Give volume discount

Give your customers a discount on your product when they order high volumes. This way, your customers are satisfied and you can increase your sales.

We will show you how to set up volume discounts on Digistore24. Volume discounts are possible for single payments as well as for recurring payments such as subscription and installment payments. You can also set up volume discounts for products and add-ons.

Important! You must first remove any limit on the number of sales before you can set up volume discounts. Look at point 1 for more information on this.

Table of content

Remove limit on the number of sales
Set up volume discount for a product
Set up volume discount for an add-on

1. Remove limit on the number of sales

There is a limit set on the number of product sales by default. You must remove this limit in order to set up a volume discount. Otherwise, the customer cannot increase the number of products in the order form. Special case: if you only want to set the volume discount for an add-on, you do not need to remove this limit.

Step-by-step guide

2. Set up volume discount for a product

If, as described in point 1, you have removed the sales limit on your product, you can now set up the volume discount for your product.

Step-by-step guide

Depending on whether you want to set up the volume discount for a single payment or for a subscription/installment payment, follow one of the two step-by-step guides below:

1. Set up payment plan with a volume discount for a single payment

Step-by-step guide

Geben Sie den Betrag für die Einmalzahlung bei Erste Zahlung an.
Bei Anzahl der Zahlungen geben Sie Einmalzahlung an.

Bei Reihenfolge bestimmen Sie, an welcher Stelle der Zahlungsplan im Bestellformular und in Ihrer Übersicht erscheinen soll, sofern Sie mehrere Zahlungspläne erstellen. Die Sortierung erfolgt hierbei aufsteigend. Sie können die Reihenfolge aber auch später noch in der Übersicht ändern.
Damit der Zahlungsplan anwendbar ist, klicken Sie bei Aktiv auf Ja.
Bei Dieser Plan ist ... legen Sie fest, ob der Zahlungsplan für Initialverkäufe, für Upsells oder für beide verwendet werden soll.

Wenn Sie dem Kunden, der den Zahlungsplan auswählt, ein Tag (= Markierung) hinzufügen wollen, geben Sie es hier an.
Standardmäßig sind die Texte auf dem Zahlungsplan durch Digistore24 vorgegeben. Wenn Sie eigene Texte angeben möchten, klicken Sie bei Eigene Texte angeben auf Ja, wodurch sich weitere Felder und eine Übersicht an Platzhaltern für Ihren individuellen Zahlungsplan-Text öffnen.
Klicken Sie zuletzt auf den Button Zahlungsplan hinzufügen oder Bestehenden Zahlungsplan aktualisieren, falls Sie einen bereits vorhandenen Zahlungsplan bearbeitet haben.

2. Set up payment plan with a volume discount for a subscription/installment payment

Step-by-step guide

1. Determine the Currency (Euro, US dollar or Swiss francs) for the payment plan.

2. If you would like to give your customers a Free testing phase, then select the appropriate period in the dropdown menu. The payment which you specify in the next field must then be made after this period.

3. For First payment, enter the amount for the 1st installment.

4. For Number of payments, select either subscription or the number of installments.

5. For Follow-up payments, enter the amount of the other installments (in the image below it is 19.99 €).

Screen Shot 2018-06-23 at 22.54.17 Kopie

6. For First billing interval, determine the period (in the image it is 1 month) between the first debit immediately after the purchase i.e. the 1st installment (in the image it is 29.99 €) – and the subsequent payment (in the image it is 19.99 €).

7. For Follow-up billing intervals, specify the period after which the follow-up payments should be billed (in the image it is 2 months).

The whole billing process as shown in the image would now look like this: the 1st installment of 29.99 € will be deducted from the customer’s account on the day of purchase (without a testing phase). After 1 month, the 2nd installment will be debited for 19.99 € and the 3rd installment of 19.99 € will be debited after 2 months.

8. For Subscription payments: For Minimum term, you can set a minimum term for subscription payments. The customer cannot cancel during this period. Installment payments are not usually cancelled, so no minimum term has to be specified.

Screen Shot 2018-06-23 at 23.13.38 Kopie

9. For Specify volume discount..., click yes.

10. In the Quantity unit price field that opens, enter the price per product that applies after a certain quantity. Enter the quantity in the first column, the discounted first payment in the second column and the discounted follow-up payments in third column.

In the image, the first payment is 29.99 €; the follow-up payments are 19.99 €. From a quantity of 3 items, the customer will only pay 24.99 € per item and 14.99 € for the follow-up payments.

To enter further discounted prices from an even higher quantity, click on the Add button. To delete fields, click on the X icon . Note: The price is for one item and not for the entire quantity. Enter the discounted prices and not the amount deducted from the original price.

Screen Shot 2018-06-23 at 23.15.53 Kopie

11. For Installment payments: If you click Yes for Buyer can cancel installment payment, then your customer can cancel an installment payment as well. For a product with access control (e.g. member area), the customer’s access to this will be blocked after they have canceled.

12. For Order, determine where the payment plan should appear in the order form and in your preview, if you have created multiple payment plans. The sorting takes place in ascending order. You can also change the order later on in the overview.

13. To make the payment plan usable, click Yes for Active.

Screen Shot 2018-06-23 at 23.19.52 Kopie

14. For This plan is..., determine whether the payment plan should be used for initial sales, for upsells or for both.

15. If you want to add a tag (=marker) to the customer who selects the payment plan, specify it here.

16. The texts on the payment plan are predefined by Digistore24 by default. If you want to enter your own texts, click Yes for Enter your own texts, which will open additional fields and an overview of placeholders for your individual payment plan text.

17. Finally, click on the button Add payment plan or Update existing payment plan if you have already processed an existing payment plan.

Screen Shot 2018-06-23 at 23.21.23 Kopie

Geben Sie den Betrag für die 1. Rate bei Erste Zahlung an.
Wählen Sie bei Anzahl der Zahlungen entweder Abonnement oder die Anzahl der Raten.
Geben Sie bei Folgezahlungen den Betrag der weiteren Raten an (in der Abbildung 19,99 €).

Bestimmen Sie bei Erster Abrechnungszeitraum den Zeitraum (in der Abbildung 1 Monat) zwischen der ersten Abbuchung direkt nach dem Kauf – also der 1. Rate (in der Abbildung 29,99 €) – und der darauffolgenden Zahlung (in der Abbildung 19,99 €).

Klicken Sie bei Mengenrabatte angeben … auf Ja.

3. Set up volume discount for an add-on

You can set up the volume discount for the add-on product only or for both the main product and the add-on product.

First, adjust the general settings that apply to all the add-ons of a product. Then create the add-on with a volume discount.

1. General add-on settings

Step-by-step guide

1. In the vendor view, go to Account > Products.

2. Click on the pencil icon of the product for which you would like to add a volume discount.

3. Change to the tab Add-ons.

4. First, adjust the general add-on settings in the Settings for add-ons and If main purchase is single payment and the add-on is a subscription/installment payment window.

5. If you click Yes for Buying main product is optional, if add-ons are present, then the customer can buy add-ons without buying the main product.

Important: In this case, note that the number of add-ons does not depend on the main product. You determine this in the Maximum quantity per sale field (point 12).

6. If you click Yes for Always use own thank you page, then after a sale of the main product and one or more add-ons, you will still see the thank you page of the main product that you specified in the product settings of the main product in the tab Properties. If you click No here, the customer will be shown the Digistore24 order confirmation page after their purchase. If the purchase only contains one product, the thank you page of the product will always be used (if specified).

7. If you select the option …for whole transaction amounts for Calculate affiliate and joint venture commissions, then the affiliate commission settings of the main product and not the add-on product will apply. However, the total purchase amount is used to calculate the commission i.e. the purchase amount of the main product plus the purchase amounts of all add-on products.

On the contrary, if you select the option …separately for each add-on amount, then the affiliate commissions that you have set for the main product will be calculated together with the affiliate commissions that you have set for the add-on products.

Settings for the affiliate commissions are always adjusted in the respective product details of the product (Account > Products) in the tab Properties. Joint venture commissions are determined under Account > Contracts in the tab Joint Ventures.

8. You only adjust the settings in the next window If main purchase is single payment and the add-on is a subscription/installment payment. Otherwise, the settings of the main product’s payment plan apply.

9. For First billing interval, specify the time period between the first billing after the purchase i.e. the 1st installment and the first recurring payment; e.g. 1 month.

10. For Follow-up billing intervals, specify after which time period the follow-up installments should be billed; e.g. 2 months.

11. Finally, click Save.

2. Set up add-on with a volume discount

Step-by-step guide

1. Once you have adjusted the general add-on settings, scroll down to the Add add-on Here you can create a new add-on. If you have already created an add-on, to which you only want to add the volume discount, then scroll down to the overview of the add-ons and click on the pencil icon of the relevant add-on.

2. Select the Product that you want to sell as an add-on product.

3. For Default quantity, specify how many add-on products will appear on the order form by default. If you set a number greater than 1, please note the following points.

Please note: If the quantity is set to 0, no checkbox is displayed in the order form. If the default quantity of add-on products is 1, then a checkmark is place there. If the quantity can be changed by the customer, please note the next point.

4. Click Yes for Buyer can change quantity so that the customer can buy a larger quantity. It is only this way that you can give them a volume discount.

5. For Maximum quantity per sale, specify the maximum quantity that the customer can buy.

If the quantity depends on the main product, select the option As many as the main product. In this case, make sure that the Maximum quantity per sale under the tab Properties is not limited to 1.
If you have limited the Maximum quantity per sale under the tab Properties to 1, select the option Unlimited or specify any quantity here. Otherwise, it will not be possible for the customer to increase the quantity.

6. For subscription payments: If you selected Yes for Buyer may change quantity, then the buyer can change the quantity of add-ons after the purchase. If the customer reduces the quantity, this will occur at the end of the billing period. If you select Not available on initial sale, then the add-on will not appear for the initial sale. It can be added by the customer at a later date.

7. For Billing type and the following fields, determine the payment plan for the add-ons. Note that the payments plans recorded in the product details of the add-on product will not come into effect if the product is sold as an add-on.

You can select the following Billing types:

Like main product: This billing type is the same as for the main product. In this case, enter the prices for a single payment and for a subscription or installment payment in the following fields.
Always subscription: Here the add-on is always sold as a subscription, regardless of the main product.
Always single payment: Here the add-on is always sold as a single payment, regardless of the main product.
Custom: For every payment plan of the main product you can set a specific payment plan for the add-on. A window will open for each payment plan that has been set up in the tab Payment plans in which you can determine the respective payments and the volume discount for the add-on.

8. Specify the Currency in which you want to indicate the following prices. Note that the currency of the order form must be set in the tab Payment plans.

9. Enter the Price of the add-on for a single payment.

10. For Amount of the 1st payment, enter the amount of the 1st installment for a subscription or installment payment.

11. For Amount of follow-up payments, enter the amount of the recurring payments.

12. Click on Yes for Specify volume discount...

13. In the Quantity unit price field that opens, enter the price per add-on that applies after a certain number. Enter the quantity in the first column, the discounted first payment in the second column and the discounted follow-up payments in the third column.

If you chose Like main product for Billing type (point 7), then the price given in the first column applies for single payments and for the 1st payment for subscription and installment payments.

If you would like to enter further discounted prices from an even higher quantity, then click on the Add button. To delete fields, click on the X icon . Note: The price is for one item and not for the entire quantity. Enter the discounted price and not the amount deducted from the original price.

14. Finally, click Add add-on or Save existing add-on if you have already edited an existing add-on.

Important for add-ons

Add-ons are grouped together in a single transaction with the main product.
For this reason, the transaction list contains a collective sale because it is a single transaction. The transaction is displayed with the name of the main product.
If you make a return, you can only reverse the total amount per installment or per single payment.
If you want to see the list of order goods in detail, click on the magnifying glass icon of the relevant transaction in the transaction list.
The main product can be a single payment product, but the add-on can be a subscription or installment payment product.
All the products to be sold must have received approval beforehand.